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Frequently Asked Questions
Questions about riding, shipping, which board is best for you, and other FAQ.
Learning to Ride
How to ride, general info about your board, features, tires, battery care, and safety tips.
Owners Tools
Download your boards manual & guide, learn about accessory installation, & other helpful info.
Troubleshooting & Parts
Adjustments, noises, error codes, power issues, product support, & more.
Maintenance
General info about Board maintenance, Battery care, Tire info, etc.
Board Features & Overview
How to ride, general info about your board, features, tires, battery care, and safety tips.
Use CycleBoard's Virtual Service Center to find guides and articles on all things CycleBoard. Browse articles on the Rover, e-bikes, and the All New X-Quad.
Get started with our features and overview videos below:
Contact Us
Send our support team an email for the fastest response time. Monday to Friday between 9 am-5 pm PST.
Submit a Ticket
Open a ticket with our support team & contacted via email. Whatever the issue, we are here to help.